May 29, 2009
Dentists Should be Committed to Prevent Fear (but Parents too…)
Which is only possible when the patient, no matter how old, fully trusts the dentist. C.M McElroy said: "Although the operative dentistry may be perfect, the appointment is a failure if the child departs in tears."
In her book Great Communication = Great Production, Cathy Jameson talks extensively about the prevention of fear - in which both the parent and the dentist play a role. It is much too easy to blame the dentist for not being able to gain your kid's trust and overcome fear - the problem could very well rest with you in the way you raise your kids.
In her Dental Question on urbanMamas.com, Melissa Wenger mentions that she was given a form to sign that lists a series of increasingly aggressive behavior management techniques that could be used on kids. We are at a scary place if dentists need to get authorization to use physical restraint when treating kids. What changed since we were kids? I think it is safe to assume that dentistry techniques and equipment improved substantially over the past few decades. I say - bad parenting is the #1 reason for kids' fears of most everything - including the dentist.
A dentist's commitment to prevent fear should be to send these panic stricken kids home - with a bill.
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